One-Click Compliance
These days improper claims made by agents and producers can be an existential threat to your insurance business. FieldWatch is the solution to safeguard everything you’ve built and will build into the future. We like to call it “One-Click Compliance.”
Insurance Compliance Challenges
Insurance is one of the most heavily regulated industries in the world. Carriers and distribution partners are held directly accountable for the compliance of the agents and producers who sell their products — even when those agents operate as independent contractors. Here are the key challenges insurers faces when it comes to compliance:
- Agent & Producer Social Media Violations
- Misleading Product & Coverage Claims
- Unlicensed Solicitation & Appointment Violations
- Unapproved Marketing Materials & Brand Misuse
- Online Review & Reputation Risks
What is FieldWatch?
FieldWatch is the only comprehensive, internet-wide, AI-powered monitoring solution purpose-built for insurance carriers, managing general agencies (MGAs), field marketing organizations (FMOs), brokerage general agencies (BGAs), insurance brokerage groups (IBGs), and insurance marketing organizations (IMOs) that need to monitor agent and producer activity at scale.
FieldWatch is up to date on industry regulations and is designed to help keep your insurance business safe and secure daily by globally scanning the vast internet for harmful conversations, threats, and violations before delivering them to your compliance team for resolution. We provide your team with the tools to monitor, enforce and defend across your entire agent and producer distribution network.
FieldWatch Prevents $500K in Fines
A national insurance provider implemented FieldWatch to oversee its network of 10,000+ independent agents. Within six months, the FieldWatch platform identified over 1,200 instances of non-compliant advertising, allowing the company to intervene before regulatory action was taken. As a result, the provider avoided potential fines exceeding $500,000 and strengthened its compliance framework.
Up & Running in 2 Weeks!
- Designed for rapid deployment with no long-term contract requirement.
- Onboarding completed and active monitoring begins within two weeks.
- Configured to your guidelines, state regulatory requirements, and network structure.
- Remediation services available.
Protect your insurance business by mitigating risk, reducing cost and increasing effectiveness!
Why FieldWatch?
- Built for Carrier & Partner Compliance Oversight Designed for compliance teams responsible for monitoring distributed agent and producer networks — not for individual agents managing their own activity. The platform is built around the workflows, escalation structures, and documentation needs of carrier and distribution partner compliance functions.
- Regulatory Documentation & Audit Trails Maintains documented records of detected violations — including content screenshots, timestamps, URLs, and agent identifiers — that your compliance team can use for regulatory examinations, agent disciplinary actions, and internal compliance reporting.
- Multi-State Monitoring Capability Monitors agent activity across all states where your agents are active — giving your compliance team a consolidated view of activity and violations regardless of geographic distribution.
- SOC 2 Type II Certified & GDPR Compliant Meets enterprise security and data privacy standards, including SOC 2 Type II certification and GDPR compliance — essential for insurance organizations handling sensitive policyholder and agent data across multiple jurisdictions.
- Actionable Insights Offers important analytics, dashboards and executive reports for compliance effectiveness that are automated, customizable and provided in real time. Users can also access AI functionality from inside the platform to instantly generate reports from their entire data set.
- Automatic & Proactive Utilizes AI-powered global scanning augmented by expert human service teams to render manual searches no longer necessary, while providing full case management.
- Global Monitoring in Multiple Languages Searches the entire internet, social media and paid ads with global language capabilities for violators of your policies any day, any time.
- Regulatory Risk Prevention Informs you of any violations found so that proper outreach and resolution can take place. Providing compliance teams with the most critical incidents for immediate action while removing false positives.
- Online Audio & Video Analysis & Transcription Analyzes and transcribes online video as well as audio files in order to flag and notate precise locations of policy violations (including TikTok, Reels, YouTube, Stories & more).
- Live Video Monitoring & Surveillance Monitors live social channels (including TikTok, Reels, YouTube, Stories & more) and specified high-risk marketing channels, influencers, affiliates and field representatives (covering silent social posts) through AI-powered targeted social listening.
- Complete Remediation Provides full remediation services as well as additional expert compliance staff to resolve cases and assist compliance departments.
- Fully Customizable Integrates to match your organization size (from startups to multinational enterprises and everything in between), structure, workflows, processes, program, and budget while also ramping up or down in order to meet your specific needs. Whether you oversee 500 producers or 100,000, FieldWatch has you covered.
- Customer Satisfaction Boasts a 95% client retention rate since its inception to go along with a 96% overall customer satisfaction rating for its client success team.
- No Limits Completely scales to your programs and needs while working with any sized compliance department. The platform will provide you with:
- Unlimited Hits
- Unlimited Notifications
- Unlimited Searches & Data Sources
- Unlimited Violations
- Unlimited Cases
- Unlimited Reps
Frequently Asked Questions
Why do insurance carriers need to monitor agent social media activity?
State insurance regulators increasingly hold carriers responsible for the digital marketing activity of their appointed agents and producers — even independent contractors. Agent social media posts that contain misleading coverage claims, unapproved product descriptions, or unlicensed solicitation create regulatory liability for the carrier. Active monitoring demonstrates to regulators that your organization takes its agent oversight responsibility seriously and allows your compliance team to detect and remediate violations before they become regulatory issues.
What types of agent compliance violations does FieldWatch detect?
FieldWatch detects a broad range of agent and producer compliance violations including misleading product and coverage claims, unapproved marketing materials and brand usage, unlicensed solicitation activity, Federal Trade Commission (FTC) disclosure failures, and testimonial/endorsement infractions. Violations are surfaced to your compliance team as prioritized alerts with the specific content and agent identifier provided in order to move to immediate remediation.
How does FieldWatch help insurance carriers and distribution partners demonstrate regulatory compliance?
FieldWatch maintains detailed records of monitoring activity and detected violations — including content screenshots, timestamps, URLs, and agent identifiers — that your compliance team can present during regulatory examinations and market conduct reviews. Documented evidence of active monitoring is increasingly important as state regulators raise expectations for carrier oversight of agent digital marketing activity.
Can FieldWatch monitor agents across multiple states simultaneously?
Yes. FieldWatch monitors agent and producer activity across all states where your agents are active — providing your compliance team with a consolidated, real-time view of violations regardless of geographic distribution. Multi-state monitoring is essential for carriers and distribution partners whose agent networks span dozens of states with different regulatory requirements.
What is the difference between FieldWatch and a general brand monitoring tool for insurance compliance?
General brand monitoring tools are designed to track brand mentions and detect trademark infringement — they are not built for the specific compliance requirements of insurance carrier and distribution partner oversight functions. FieldWatch is purpose-built for distributed agent and producer network compliance, with monitoring capabilities, alert structures, violation categorization, and documentation features designed specifically around insurance regulatory requirements and carrier compliance workflows.
Did You Know?
Within six months of implementation, the FieldWatch platform identified over 1,200 instances of non-compliant advertising for a large national insurance provider, allowing the company to intervene before regulatory action was taken that could have resulted in potential fines exceeding $500,000. To learn more, click here.
How We Help Our Clients In Their Own Words
While we could give you many reasons why FieldWatch is considered the premier risk-mitigating compliance monitoring and brand protection solution for businesses around the globe, we would rather you instead hear it straight from our clients.
We should also let you know that our client success team receives high marks from our users with a 96% overall customer satisfaction rating! To learn more about our world-class customer support, click here.
